Ricoh Company, Ltd. has introduced RICOH Intelligent Automation, a next-generation AI-powered SaaS platform aimed at transforming business operations through intelligent process automation. The platform streamlines key workflows such as data extraction, document processing, and system integration, enabling organizations to enhance operational efficiency and move toward autonomous operations. Ricoh plans to pilot the platform in select markets before a phased global rollout, reinforcing its ambition to become a global leader in Process Automation (PA) and support enterprises in achieving seamless digital transformation.

RICOH Intelligent Automation integrates intelligent document processing, no-code workflow orchestration, and system connectivity to deliver end-to-end automation. Supporting over 200 languages and capable of recognizing handwritten text and extracting data from both structured and unstructured documents, the platform leverages AI technologies from natif.ai for superior accuracy. Future enhancements will introduce generative AI features, including an AI assistant, further strengthening Ricoh’s commitment to innovation in intelligent automation and enterprise efficiency.